At HRM Creative Solutions, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your data.
We handle personal data in line with the Data Privacy Act of 2012 of the Philippines (Republic Act No. 10173) and its implementing rules.
1. Information We Collect
We may collect information that you provide directly to us, as well as limited technical information when you use our website.
- Personal information: name, email address, phone number, business name, service interest, inquiry details, and other information you submit through our forms.
- Newsletter information: your email address and subscription preferences when you sign up for updates or promotions.
- Usage data: pages visited, referring websites, approximate device and browser information, and general website activity.
- Cookies and similar technologies: small files that help remember your preferences, improve your experience, and show us how the website performs.
2. How We Collect Form Submissions
Our contact, consultation, and newsletter forms are processed with Fluent Forms, a form plugin that runs on our own website. Your submissions are stored in our website database and are used only for the purposes described in this policy.
3. How We Use Your Information
We use the information we collect to operate our website, respond to inquiries, provide our services, and improve your experience.
- To respond to your inquiries, consultation requests, and service-related messages.
- To provide, manage, and improve our web development, digital marketing, SEO, AI automation, and related services.
- To send updates, newsletters, offers, or announcements if you subscribe or give consent.
- To improve website performance, user experience, and content relevance.
- To protect our website, business, users, and legal rights.
4. Newsletter and Marketing Communications
If you subscribe to our newsletter, we may send you updates, educational content, service announcements, and promotional messages. You can opt out at any time by contacting us or using the unsubscribe option when available.
5. Sharing of Information
We do not sell, trade, or rent your personal information. We may share information only when needed for legitimate business or legal purposes, such as:
- Trusted service providers that help us operate our website, hosting, email, analytics, CRM, or marketing tools.
- Legal authorities when required by applicable law, regulation, or legal process, or to protect our rights.
- A business transfer, if HRM Creative Solutions is involved in a merger, acquisition, or asset transfer.
6. Data Security
We take reasonable organizational, physical, and technical measures to protect your information from unauthorized access, loss, misuse, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
7. Data Retention
We keep personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and support legitimate business operations. When it is no longer needed, we delete or anonymize it.
8. Your Rights and Choices
Under the Data Privacy Act, you have rights over your personal data, subject to applicable laws and legitimate business requirements. You may:
- Request access to the personal information we hold about you.
- Ask us to correct inaccurate or outdated information.
- Request deletion of your information when legally and practically possible.
- Object to processing or withdraw your consent, including opting out of marketing emails and newsletters.
- Manage cookie preferences through the cookie banner or your browser settings.
9. Cookies and Tracking
Cookies on our website may come from the site's own preference settings, from analytics tools such as Google Analytics when enabled, and from embedded Google Maps. For details, please read our Cookie Policy.
10. Third-Party Links
Our website may contain links to third-party websites, platforms, or tools. We are not responsible for the privacy practices, security, or content of those websites.
11. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date.
12. Contact Us
If you have questions about this Privacy Policy, want to exercise your data privacy rights, or want to know how we handle personal information, contact us:
- Email: support@hrmcreativesolutions.com
- Phone: (046) 413 7583
- Address: Naic, Cavite, Philippines 4110